I moved in a couple years ago. The management changed 3 times since I moved in. My first day there, I walked into my apt that apparently a heavy smoker had lived in. The management at the time fought me on removing and replacing the carpeting (which not only smelled terrible, but had burn holes from cigarette butts). I then asked to have the air filter changed which they claimed had been done prior to move in. I pulled it out of the wall (it was black) and brought it to the front desk to show them. They quickly replaced it the next day. Winter rolled around and I went to let my dog out and the street area that cars pass through in addition to the sidewalks werenât cleared at all from the snow. I slipped and fell on my tailbone. I had to get an x-ray then hobble around work the next 6 weeks (Iâm a nurse), all because no sand, salt, or shoveling had been done. I lived by the pool so I expected noise during daytime hours, but 6-7 times I notified the office that people were jumping the fence and partying around 1-2 am and they did nothing about it, just said to call security who took their sweet time arriving. My neighbor smoked so much pot it leaked into my home every day and management (the newest management) told me theyâd take care of it. As of my move out date in May, he was still smoking multiple times daily indoors. And lastly, I didnât get any of my deposit back because of a couple nail holes that I had patched and sanded (just needed a paint touch up). Iâve never not gotten a deposit back - Iâm very clean and live alone. It overall was my worse renting experience in Utah, and for $2,000 a month, I really expected a lot more.
Alexandra Kennedy
August 17, 2023
